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Policies
Policies outlined below:
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Guided Path Terminal Cancer Support, Inc. Privacy Policy
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Guided Path Terminal Cancer Support, Inc. Terms of Use / Terms & Conditions
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Guided Path Terminal Cancer Support, Inc. Donation Policy
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Guided Path Terminal Cancer Support, Inc. Non Discrimination Statement
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Guided Path Terminal Cancer Support, Inc. Accessibility Statement
To better align our organizational identity with the work we do, we have registered to operate under 'D.B.A.'. Below is a list of registered D.B.A.'s we currently use:
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Guided Path
Privacy Policy
Effective Date: 01/01/2024
Updated: 07/08/2026
At Guided Path Terminal Cancer Support, Inc. (Guided Path), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you share with us—whether through our website, patient navigation forms, donations, volunteer sign-ups, or other forms of engagement.
1. Information We Collect
We may collect the following types of information:
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Personal Information: Name, email address, phone number, and other contact details
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Health and Navigation Information: When you submit a request through our Find a Specialist form or other patient navigation forms, we may collect information such as cancer type, diagnosis status, tumor grade, insurance type, geographic location, travel availability, and other details you choose to share. This information is collected solely to assist you in connecting with appropriate specialists and resources.
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Donation Details: Amounts, methods of donation, and donor history (processed securely through third-party platforms)
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Volunteer Information: Application responses and contact details for outreach
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Website Usage Data: Browser type, IP address, pages visited, and other anonymized traffic data via cookies or analytics tools
2. How We Use Your Information
We use your information to:
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Process donations and send receipts
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Provide patient navigation support, including assisting individuals in identifying specialists with experience in appendix cancer, PMP, and related treatments
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Communicate with you about news, events, volunteer opportunities, or fundraising efforts
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Respond to inquiries or requests
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Improve the functionality and content of our website
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Comply with legal obligations
We will never sell, rent, or share your personal information with third parties for marketing purposes.
3. Email Communications
If you opt in to receive updates, we may send occasional emails about our programs, fundraising campaigns, or volunteer opportunities. You can unsubscribe at any time by clicking the "unsubscribe" link in any email or by contacting us directly.
4. Health and Navigation Information
Guided Path is a nonprofit patient navigation organization. We are not a healthcare provider, health plan, or health insurance company, and we do not provide medical advice.
Health-related information you share with us—such as your diagnosis, treatment status, or insurance type—is used exclusively to assist you in identifying appropriate specialists and resources. Specifically, we do not:
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Provide medical advice or clinical treatment recommendations
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Share your health information with specialists, healthcare providers, or any third party without your explicit consent
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Use your health information for marketing or fundraising purposes
Our patient navigation forms are hosted on a HIPAA-compliant platform. While Guided Path may not meet the regulatory definition of a "covered entity" under HIPAA, we have chosen to implement HIPAA-compliant infrastructure as a reflection of our commitment to protecting the sensitive information our patients share with us.
5. Age Requirement
Our patient navigation forms are intended for individuals who are 18 years of age or older, or for a parent or legal guardian submitting on behalf of a minor. By submitting a form, you confirm that you meet this requirement. If you have questions about submitting on behalf of a minor, please contact us directly at info@guidedpathacs.org.
6. Third-Party Services
We may use trusted third-party services to collect or process information, including:
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Online Forms: Patient navigation and contact forms are hosted on Wix, which provides HIPAA-compliant data infrastructure for health-related submissions.
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Payment Processors: Donation and payment processing is handled by secure third-party platforms.
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Email Marketing Platforms: Used to send newsletters and updates to subscribers who have opted in.
These platforms maintain their own privacy and security policies and are used solely to support our mission. They are not authorized to use your information for any other purpose.
7. Data Security
We implement reasonable security measures to protect your information, including SSL encryption, HIPAA-compliant form infrastructure, and secure third-party processing tools. However, no method of transmission over the internet or electronic storage is 100% secure.
8. Data Retention
We retain personal and health information submitted through our forms for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law. You may request deletion of your information at any time by contacting us at info@guidedpathacs.org.
9. Your Rights and Choices
You may contact us at any time to:
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Review or update your personal information
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Request deletion of information you have submitted, including health information from patient navigation forms
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Request to be removed from mailing lists
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Ask questions about how your data is handled
10. Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. The most current version will always be posted on our website with the effective date. Continued use of our website or forms following any update constitutes acceptance of the revised policy.
Contact Us
Guided Path
423-438-3799
Terms of Use / Terms & Conditions
Terms of Use / Terms & Conditions
Effective Date: 01/01/2024
Welcome to Guided Path Terminal Cancer Support, Inc. (“Guided Path,” “we,” “our,” or “us”). These Terms of Use govern your access to and use of our website, guidedpathtcs.org (the “Site”). By visiting or using this Site, you agree to be bound by the terms outlined below.
If you do not agree to these Terms, please do not use the Site.
1. Use of the Website
The purpose of this Site is to provide information about our mission, programs, events, volunteer opportunities, and to facilitate donations.
You agree to use the Site only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the Site.
2. Intellectual Property
All content on this Site, including but not limited to text, images, graphics, logos, videos, and design elements, is the property of Guided Path or used with permission and is protected by applicable copyright and trademark laws.
You may not reproduce, distribute, modify, or republish any portion of the Site without prior written permission from Guided Path.
3. Donations and Transactions
All donations made through this Site are voluntary and non-refundable unless otherwise stated. We use secure, third-party payment processors to manage financial transactions. By donating, you agree to the terms and policies of those processors.
Donation details are handled in accordance with our Privacy Policy.
4. Third-Party Links
This Site may contain links to external websites or resources. Guided Path is not responsible for the content, accuracy, or availability of any third-party sites. Linking to external resources does not imply endorsement.
5. Limitation of Liability
Guided Path strives to keep the Site accurate and up to date, but we make no warranties or guarantees regarding the accuracy, completeness, or availability of the information provided. We are not liable for any direct or indirect damages resulting from your use of or inability to use the Site.
6. Indemnification
By using this Site, you agree to indemnify and hold harmless Guided Path and its officers, directors, staff, volunteers, and affiliates from any claims, liabilities, damages, or expenses (including legal fees) arising from your use of the Site or your violation of these Terms.
7. Changes to These Terms
We reserve the right to update or modify these Terms at any time without prior notice. The latest version will always be posted on this page with the effective date. Continued use of the Site following any changes indicates your acceptance of the new terms.
8. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Tennessee, without regard to its conflict of law provisions.
Contact Us:
If you have any questions about these Terms, please contact us:
Guided Path Terminal Cancer Support, Inc.
📧 info@guidedpathtcs.org
📞 423-438-3799
🌐 www.guidedpathtcs.org
Donation Policy
Donation Policy
Effective Date: 01/01/2024
At Guided Path Terminal Cancer Support, Inc., we are deeply grateful for every contribution we receive. Your donations make it possible for us to provide compassionate care, emotional support, and essential resources to individuals and families facing terminal cancer across East Tennessee. This policy outlines how donations are accepted, used, and managed.
1. Use of Donations
All donations are used to support the mission and programs of Guided Path, which include:
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Providing care packages for patients, caregivers, and children
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Offering peer-to-peer emotional support
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Delivering patient navigation services
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Educating communities and healthcare providers across 24 counties
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Assisting with basic needs like transportation, groceries, and medical co-pays
Unless otherwise specified by the donor, all contributions are considered unrestricted and will be directed where the need is greatest.
2. Tax-Deductible Contributions
Guided Path Terminal Cancer Support is a registered 501(c)(3) nonprofit organization. Donations are tax-deductible to the extent allowed by law. Donors will receive a written acknowledgment or receipt for each donation.
3. Refunds and Cancellations
Donations are generally non-refundable. If a donation is made in error or if you believe there has been an unauthorized transaction, please contact us within 15 days at:
📧 info@guidedpathtcs.org
📞 423-438-3799
We will review each request on a case-by-case basis and issue refunds as appropriate.
4. Donor Privacy
We are committed to protecting the privacy of our donors. We do not sell, trade, or share donor information with any third parties for marketing purposes. For more details, please see our Privacy Policy.
5. Recurring Donations
If you choose to set up a recurring donation, your payment method will be charged automatically according to the schedule you selected. You may cancel or change your recurring donation at any time by contacting us.
6. In-Kind Donations
We also accept in-kind donations such as goods or services that support our mission. For information on current needs or to arrange a donation, please email info@guidedpathtcs.org.
7. Contact Information
If you have any questions about your donation or this policy, please reach out to:
Guided Path Terminal Cancer Support, Inc.
📧 info@guidedpathtcs.org
📞 423-438-3799
🌐 www.guidedpathtcs.org
Non Discrimination Statement
Non-Discrimination Statement
Effective Date: 01/01/2024
At Guided Path Terminal Cancer Support, Inc., we are committed to creating a welcoming, inclusive, and compassionate environment for all individuals. We do not tolerate discrimination of any kind and affirm the dignity and worth of every person we serve, employ, partner with, or engage as a volunteer.
Guided Path does not discriminate on the basis of:
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Race
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Color
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National origin
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Ethnicity
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Age
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Gender
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Gender identity or expression
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Sexual orientation
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Disability
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Marital or familial status
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Religion or creed
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Military or veteran status
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Socioeconomic status
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Diagnosis or health condition
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This commitment applies to all areas of our work, including service delivery, hiring and employment practices, volunteer engagement, fundraising, and community outreach.
We believe that equity, accessibility, and inclusion are essential to fulfilling our mission—to provide compassionate, personalized support to individuals and families navigating the challenges of terminal cancer.
If you have questions, concerns, or need additional support related to accessibility or inclusion, please contact us:
📧 info@guidedpathtcs.org
📞 423-438-3799
🌐 www.guidedpathtcs.org
Accessibility Statement
Accessibility Statement
Effective Date: 01/01/2024
Guided Path Terminal Cancer Support, Inc. is committed to ensuring that our programs, services, and digital platforms are accessible to everyone, including individuals with disabilities. We believe in equal access to information, support, and resources for all members of our community—regardless of ability.
Our Commitment:
We strive to make our website, outreach materials, and events as inclusive and accessible as possible by:
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Designing our website to be compatible with commonly used assistive technologies
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Ensuring readability through font size, color contrast, and simple navigation
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Offering alternative formats for printed materials upon request
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Making reasonable accommodations for in-person services and events
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Training staff and volunteers on inclusive communication practices
Web Accessibility:
We are working toward full compliance with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, to ensure an inclusive experience for all website visitors.
If you encounter any content or features on our website that are not fully accessible, we welcome your feedback and are committed to addressing the issue promptly.
Requesting Assistance:
If you need accommodations, alternative formats, or support accessing any part of our website or services, please contact us:
📧 info@guidedpathtcs.org
📞 423-438-3799
🌐 www.guidedpathtcs.org